PRIVACY POLICY

Last Updated: February 15, 2026

1. INTRODUCTION

Tepsonic LLC (Tepsonic, we, us, or our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website tepsonic.com (the Site) or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, do not use our Site or services.

2. INFORMATION WE COLLECT

We collect several types of information from and about users of our Site:

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us, including:

Account Information: Name, email address, username, password, phone number, and date of birth when you create an account
Purchase Information: Billing and shipping addresses, payment card information (processed securely through third-party payment processors), and purchase history
Communication Information: Information you provide when you contact customer support, participate in surveys, leave reviews, or communicate with us
User Content: Product reviews, ratings, comments, photos, and other content you post on our Site

2.2 Information Collected Automatically

When you access our Site, we automatically collect certain information:

Device Information: IP address, browser type and version, operating system, device identifiers, and mobile network information
Usage Information: Pages viewed, time spent on pages, links clicked, search queries, referring/exit pages, and clickstream data
Location Information: Approximate geographic location based on IP address
Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixels, and similar technologies. See our Cookie Policy for details.

2.3 Information from Third Parties

We may receive information about you from third parties:

Social Media: If you connect your social media accounts, we may receive your name, email, profile picture, and other information you permit
Payment Processors: Transaction details and payment status from our payment service providers
Shipping Partners: Delivery status and tracking information
Marketing Partners: Demographic and interest information from advertising and analytics providers

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

Order Processing: Process and fulfill your orders, process payments, arrange shipping, and send order confirmations and updates
Account Management: Create and manage your account, authenticate your identity, and provide customer support
Communication: Send you transactional emails, respond to your inquiries, and provide customer service
Marketing: Send promotional emails, newsletters, and personalized offers (with your consent where required)
Personalization: Customize your experience, recommend products, and display targeted content and advertisements
Analytics: Analyze Site usage, measure advertising effectiveness, and improve our products and services
Security: Detect, prevent, and respond to fraud, security threats, and technical issues
Legal Compliance: Comply with legal obligations, enforce our terms and policies, and protect our rights and property
Business Operations: Conduct research, develop new products and features, and improve our business operations

4. HOW WE SHARE YOUR INFORMATION

We may share your personal information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

Payment processors (Stripe, PayPal, etc.)
Shipping and fulfillment partners
Email and SMS service providers
Cloud storage and hosting providers
Customer service and support platforms
Analytics and advertising providers

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information when required by law or to:

Comply with legal process, court orders, or government requests
Enforce our Terms of Service and other policies
Protect the rights, property, or safety of Tepsonic, our users, or others
Detect, prevent, or address fraud, security, or technical issues

4.4 Advertising and Analytics Partners

We share information with advertising networks, social media platforms, and analytics providers to deliver targeted advertising and measure campaign performance. This may constitute a sale or sharing of personal information under certain state privacy laws. See our Do Not Sell or Share My Personal Information notice for opt-out options.

4.5 With Your Consent

We may share your information for other purposes with your consent or at your direction.

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Information: Retained for the duration of your account plus 7 years after account closure for legal and accounting purposes
Transaction Records: Retained for 7 years to comply with tax and financial regulations
Marketing Data: Retained until you opt out or for up to 3 years of inactivity
Analytics Data: Retained in aggregated or anonymized form indefinitely

6. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information:

Encryption: SSL/TLS encryption for data in transit and AES-256 encryption for sensitive data at rest
Access Controls: Limited employee access to personal information on a need-to-know basis
Secure Payment Processing: PCI DSS compliant payment processing through certified third-party providers
Regular Security Audits: Periodic security assessments and vulnerability testing
Incident Response: Procedures for detecting, reporting, and responding to security breaches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a portable format.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information. You can update most information directly through your account settings.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., completing transactions, legal obligations, security purposes).

7.4 Opt-Out of Sale or Sharing

You have the right to opt out of the sale or sharing of your personal information for targeted advertising. See our Do Not Sell or Share My Personal Information notice for details.

7.5 Limit Use of Sensitive Information

You may have the right to limit our use of sensitive personal information beyond what is necessary to provide our services.

7.6 Marketing Communications

You can opt out of marketing communications:

Email: Click the unsubscribe link in any marketing email
SMS: Reply STOP to any marketing text message
Account Settings: Update your communication preferences in your account

Note: You cannot opt out of transactional emails related to your account or orders.

7.7 Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: privacy@tepsonic.com
Phone: 1-XXX-XXX-XXXX
Mail: Tepsonic LLC, Attn: Privacy Rights, [Your Street Address], Austin, TX [ZIP Code]

We will respond to your request within 45 days (or as otherwise required by applicable law). We may need to verify your identity before processing your request.

8. CHILDREN'S PRIVACY

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not use our Site or provide any information. If we learn that we have collected personal information from a child under 18, we will delete that information promptly. If you believe we may have information from or about a child under 18, please contact us at privacy@tepsonic.com.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in the United States or other countries where we or our service providers operate. These countries may have different data protection laws than your country of residence. By using our Site, you consent to the transfer of your information to the United States and other countries. We implement appropriate safeguards to protect your information during international transfers.

10. STATE-SPECIFIC PRIVACY RIGHTS

10.1 California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: Request information about the categories and specific pieces of personal information we collect, use, disclose, and sell
Right to Delete: Request deletion of your personal information
Right to Correct: Request correction of inaccurate personal information
Right to Opt-Out: Opt out of the sale or sharing of personal information
Right to Limit: Limit the use and disclosure of sensitive personal information
Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

Shine the Light Law: California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. Contact us at privacy@tepsonic.com with "Shine the Light Request" in the subject line.

For more details, see our Do Not Sell or Share My Personal Information notice.

10.2 Other State Residents

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights. Please contact us to exercise your rights under applicable state law.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on this page with a revised Last Updated date. For material changes, we will provide additional notice (such as email notification or a prominent notice on our Site). Your continued use of our Site after the changes take effect constitutes your acceptance of the updated Privacy Policy.

12. THIRD-PARTY WEBSITES AND SERVICES

Our Site may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

13. CONTACT US

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

Tepsonic LLC

Attn: Privacy Department

[Your Street Address]

Austin, TX [ZIP Code]

Email: privacy@tepsonic.com
Phone: 1-XXX-XXX-XXXX
Hours: Monday-Friday, 9:00 AM - 6:00 PM CST

Quick Reference: Information Collection and Use

Category	Examples	Purpose
Identifiers	Name, email, phone, IP address	Account management, order processing
Commercial Info	Purchase history, browsing behavior	Personalization, marketing
Internet Activity	Pages viewed, clicks, device info	Analytics, site improvement
Geolocation	Approximate location from IP	Shipping, localized content
Inferences	Preferences, characteristics	Product recommendations